The project focused on the introduction of the Exel Operations Management Methodology into our Dublin based contracts. This ensures Exel Walsh Western benefits from the same methodology developed and rolled out by Cannizaro in the UK, French and Spanish operations. I am pleased to say that the methodology has been successfully developed and installed.

The benefits of this include the ability to

a) plan our resources effectively within the constraints of the budget,

b) target performance throughout the different areas of the operation and

c) communicate effectively and identify the impact of operational problems in terms of lost productivity and performance. This had resulted with significant savings being identified. Furthermore, our managers have changed the way they view their roles and particular responsibilities within the operations.

Frank McCarthy
Managing Director, Exel Walsh Western