I would very much like to thank you and the team for the excellent project delivered by Cannizaro within our Medway forest products cargo operations.

The work has been thorough and professional. We now have greatly improved tools, systems and processes which together with your outstanding training programme and on the job follow up have delivered considerable improvements in performance and reductions in both lost time and costs with delivered savings ahead of the planned schedule.

Tonnes per man hour have been significantly increased within vessel operations and, of particular note, warehouse productivity has been increased by 24%. We can now manage much more accurately the alignment of resources to peaks and troughs in demand.

Buy-in and enthusiasm within our management and supervisory team has been very high and this has continued following Cannizaro’s departure with further improvements related to the project being followed up and developed internally.

I would be very pleased to recommend Cannizaro to other organisations.

Yours sincerely

Gary Hodgson
Chief Operating Officer