"The installation of a productivity programme generated a 24% reduction
of our workforce in the areas within the scope of the project. The organisational
re-structuring of our branches will be the major contributing factor
for our strategic development in the future. The implemented changes
in our management systems and Front & Back office key processes will
help us work more efficiently in an increasingly competitive market.
The optimised processes include cashier operations, mortgage application,
credit recuperation, centralisation of cash collection, account opening,
foreign currency cheques and banking cheques."
"The installation of a productivity programme generated a 24% reduction
of our workforce in the areas within the scope of the project. The organisational
re-structuring of our branches will be the major contributing factor
for our strategic development in the future. The implemented changes
in our management systems and Front & Back office key processes will
help us work more efficiently in an increasingly competitive market.
The optimised processes include cashier operations, mortgage application,
credit recuperation, centralisation of cash collection, account opening,
foreign currency cheques and banking cheques."