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Our Clients

CHELMSFORD STAR

chelmsford star"Following the survey which you completed, forecasts of savings to be achieved were submitted, together with your own unambiguous commitment as to timescale and cost, and also a clear plan as to how the project would be pursued, with full involvement of the personnel involved, so that targets were seen as achievable.
Clearly now the project on completion will leave an organisation which is better placed to meet the highly competitive demands of retailing, with a significantly smaller personnel structure with a corresponding lower cost. All this in a business which was already proud of tight labour cost control.
Through the project customer service has been identified as a priority, and although staff are aware of the restructuring issues, our customers should not notice any drop in service standards, indeed standards of service will be greatly improved."

H. Garrett
Chief Executive Officer
Chelmsford Star Co-operative Society Ltd

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