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Our Clients
PARCEL FORCE WORLWIDE
 "I am writing to thank you for your excellent work carried out
within Parcelforce Worldwide by Cannizaro.
Earlier this year we asked you to take a look at our end-to-end customer
service operations with a view to defining the consistency, suitability
and performance against the then current standards.
Now that the work is complete, I am delighted to say that we have been
given considerable insight into the true extent and nature of the problems
that were impeding performance.
Within the areas studied, your work has helped significantly in the development
of our change plans and we are now confident that we will be able to
achieve the necessary improvements in performance together with a substantial
reduction on our costs.
I wish you and your team well for the future and would be pleased to
recommend your process diagnostics and analysis services to others."
V.J. Leeson
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