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ROYAL INSURANCE

"Firstly, I have to say that I did not believe that following your time with us you would be able to demonstrate the full level of savings contained in your initial projections. As it turned out, you have been able to demonstrate potential savings some 10% higher.
As an added bonus the systems you have introduced are already leading to enhanced service levels and I have no doubt that these will continue to improve. The changes you have been responsible for in working practice and management behaviour are all the more credible when one takes into account the magnitude of cultural change involved for some of our people and the degree of resistance from the Union.

I am pleased that the decision we took in engaging Cannizaro has been vindicated and that we will be able to look back with pride at the results which we will have accomplished together."

Malcolm McCamley
Manager for Ireland

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