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Case Study – Borough Council of Lynn & West Norfolk
The Benefits The approach taken is enabling the Council to meet the full three years’ savings required by Gershon. £1m of savings have already been made and the way paved for continuous improvement in this area. The headcount was also reduced whilst the potential for compulsory redundancies was minimised by re-training and re-deploying some staff to priority areas. In total 50 posts were deleted, 16 added and 25 were varied, giving a net reduction of 34 posts. A structured consultation process at every stage ensured Union involvement in the decisions and staff support for the proposals. During what could have been a difficult period, the Council was re-assessed for its Investor in People award. The fact that it retained the award, with the assessor highlighting improvements in internal communications and consultation, is testimony to the way the process was handled both by Cannizaro and the Council. There has been a positive impact on team meetings which are focussed and designed around using quality management information. Tom Doyle, Director, Cannizaro, commented “The public sector as a whole is facing some challenging financial targets. The project we have undertaken at the Borough Council of King’s Lynn & West Norfolk has demonstrated that lessons from our work in the private sector can be applied to produce significant results in the public sector. We are very pleased with our achievements here.” “The whole process has left the Council in a position to plan for the future and to continue to deliver high quality, cost effective services. We now want to share our experience with other council’s who are facing similar challenges.” concluded Council Leader, John Dobson. Steve Holland, Director of Centre of Excellence East, who has already asked the Council to run one of four workshops at the Local Government Association Member Procurement and Efficiency Champion conference on 13th June, said: “This is an excellent example of a District Council bringing in external challenge and partnership to make substantial improvement in the efficiency with which it devises and delivers its services. This places the Council in a strong position to extend collaborative working beyond its own boundaries and make further gains in efficiency in the years to come. District Councils who are not feeling confident about entering into large scale partnerships can learn a lot from the way King’s Lynn have tackled their own efficiency agenda". For more information contact: Cllr. John Dobson, Leader, Ray Harding, Chief Executive, Tom Doyle, Director, |
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Borough Council of King’s Lynn & West Norfolk achieves £1m
efficiency savings – ahead of Gershon